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Glossary · E-commerce

What is Free Shipping Threshold?

The free shipping threshold is the cart value above which no shipping fee is charged. It is the most effective and cheapest way to raise average order value. It works best when set roughly 25%–30% above your current average order value.

Detail

Set the threshold too high and the customer decides it is out of reach and abandons the cart; set it too low and you absorb the shipping cost for nothing. Showing how much is left to reach the threshold on the cart page lifts conversion noticeably. On heavy products, a low flat shipping fee is often more profitable than a threshold.

Formula

Suggested threshold ≈ Current AOV × 1.25 – 1.30

Example

At a 420 TL AOV, the threshold is set in the 520–550 TL band.
FAQ

Common questions on this topic.

How is Free Shipping Threshold calculated?

Suggested threshold ≈ Current AOV × 1.25 – 1.30

At a 420 TL AOV, the threshold is set in the 520–550 TL band.

Why does Free Shipping Threshold matter?

Set the threshold too high and the customer decides it is out of reach and abandons the cart; set it too low and you absorb the shipping cost for nothing. Showing how much is left to reach the threshold on the cart page lifts conversion noticeably. On heavy products, a low flat shipping fee is often more profitable tha…

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