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Glossary · Web

What is Information Architecture?

Information architecture is how the content on a site is grouped, named and linked together. It determines how many steps it takes a user to find what they came for, and it affects both conversion and crawlability directly.

Detail

In e-commerce the category structure is the heart of information architecture. A category tree that is too deep buries products; one that is too shallow stops making distinctions. Category names should use the customer's words rather than internal jargon.

Example

If a product cannot be reached in three clicks from the homepage, it counts as buried for both the customer and the search engine.
FAQ

Common questions on this topic.

How is Information Architecture calculated?

In e-commerce the category structure is the heart of information architecture. A category tree that is too deep buries products; one that is too shallow stops making distinctions. Category names should use the customer's words rather than internal jargon.

Why does Information Architecture matter?

In e-commerce the category structure is the heart of information architecture. A category tree that is too deep buries products; one that is too shallow stops making distinctions. Category names should use the customer's words rather than internal jargon.

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