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Glossary · Content

What is UGC (User-Generated Content)?

UGC is content shot by real users, or by creators who look like them, that does not read as an ad. It performs markedly better than studio work on social media because it sits naturally in the feed.

Detail

Three things make UGC work: a real moment of use, a clear hook in the first 3 seconds, and an honest tone of voice. Over-polished UGC loses its advantage. UGC is not sustainable without a production pipeline; if a steady number of pieces does not arrive every month, the ads fatigue and costs rise.

Example

When a studio video and a UGC video for the same product are tested on equal budgets, UGC usually produces a lower acquisition cost.
FAQ

Common questions on this topic.

How is UGC (User-Generated Content) calculated?

Three things make UGC work: a real moment of use, a clear hook in the first 3 seconds, and an honest tone of voice. Over-polished UGC loses its advantage. UGC is not sustainable without a production pipeline; if a steady number of pieces does not arrive every month, the ads fatigue and costs rise.

Why does UGC (User-Generated Content) matter?

Three things make UGC work: a real moment of use, a clear hook in the first 3 seconds, and an honest tone of voice. Over-polished UGC loses its advantage. UGC is not sustainable without a production pipeline; if a steady number of pieces does not arrive every month, the ads fatigue and costs rise.

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