First response time is how many minutes it takes to send the first reply to a customer's message. For a customer with purchase intent it moves conversion directly; a request answered within the first 5 minutes closes at a far higher rate than one answered an hour later.
In services and high-ticket products, first response time can be more decisive than ad quality. Setting up an automatic first reply for requests that arrive outside business hours recovers a large share of otherwise lost opportunities.
In services and high-ticket products, first response time can be more decisive than ad quality. Setting up an automatic first reply for requests that arrive outside business hours recovers a large share of otherwise lost opportunities.
In services and high-ticket products, first response time can be more decisive than ad quality. Setting up an automatic first reply for requests that arrive outside business hours recovers a large share of otherwise lost opportunities.
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