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Glossary · Measurement

What is Control Group?

A control group is a set of users deliberately held out from an ad, an email or a campaign during a test. It serves as the comparison baseline: the difference against the treated group is the real effect of what was done. Any increase measured without a control group blends with seasonality, campaign and price effects.

Detail

Size is critical. Too small a control group is statistically meaningless, too large is unnecessary lost revenue; in practice a small slice of the audience is held out and the test period is extended according to volume. The second rule is random selection; putting the least active customers in the control group breaks the test from the start. Keeping a permanent holdout slice in email and WhatsApp automations makes the claim that the automation works verifiable all year round.

Example

If conversion is 14% in the group sent a cart recovery email and 9% in a control group that received nothing, the automation's net contribution is 5 points.
FAQ

Common questions on this topic.

How is Control Group calculated?

Size is critical. Too small a control group is statistically meaningless, too large is unnecessary lost revenue; in practice a small slice of the audience is held out and the test period is extended according to volume. The second rule is random selection; putting the least active customers in the control group breaks the test from the start. Keeping a permanent holdout slice in email and WhatsApp automations makes the claim that the automation works verifiable all year round.

Why does Control Group matter?

Size is critical. Too small a control group is statistically meaningless, too large is unnecessary lost revenue; in practice a small slice of the audience is held out and the test period is extended according to volume. The second rule is random selection; putting the least active customers in the control group breaks …

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